Privacy Policy

Last updated: October 22, 2026

This policy explains what personal information Trunk to Gold (T2G) collects through trunktogold.com, why we collect it, and what you can ask us to do with it. We follow the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).

What we collect

When you place an order, we ask for your name, email address, mobile number, and, if you choose shipping, your delivery address. We also keep the details of the order itself: the products, quantities, prices, delivery method, payment method and any note you add.

If you pay by GCash or bank transfer and upload a screenshot of your payment, we store that image. It may show your name, account number or mobile number, depending on your app.

If you write a product review, we receive your name, email address, star rating and review. Only your name, rating and review are shown on the website, and only after we have read and approved it. Your email is never published.

If you use the contact or export inquiry forms, we receive whatever you type into them.

We do not collect card numbers, and we do not ask for government IDs.

Why we use it

We use your details to confirm and prepare your order, check your payment, arrange pickup or delivery, send you an order confirmation, and answer your questions. We may also keep records for accounting and tax purposes, as required by law.

We do not sell your information. We do not add you to a mailing list unless you ask us to.

Who else handles it

A few outside services help us run the site. Each one only receives what it needs:

• Supabase stores your orders, payment screenshots and reviews in a private database. Only T2G staff with an admin login can see your contact details. The tracking page shows only your order’s status, items, total and courier tracking number to anyone who has the Order ID, never your name, phone number or address.
• Formspree sends us an email copy of each order and of the contact and export forms.
• EmailJS sends your order confirmation email.
• Google Sheets held order status for the tracking page before October 2026. It contains only order IDs, dates, statuses, items, totals and courier tracking numbers. No names, phone numbers or addresses.
• Vercel hosts the website and records anonymous visit statistics (pages viewed, device type). It does not identify you.
• Couriers receive your name, phone number and address when we ship your order.

What stays on your device

Your cart is kept in your browser until you close the tab. If you tick "Remember my details" at checkout, your name, contact details and address are saved in your browser so the form fills itself next time. Your last few order IDs are also saved there so the tracking page can show them. If you tick "Remember my name and email" when writing a review, those two are saved the same way. This information stays on your device and is never sent to us unless you place an order. You can remove it by unticking the box on your next order or clearing your browser data.

How long we keep it

Order records are kept for as long as Philippine tax and accounting rules require. Reviews stay on the website until you ask us to remove them. Payment screenshots are deleted 90 days after the order is completed. Messages from the contact form are kept only as long as we need them to reply.

Your rights

Under the Data Privacy Act you can ask us to show you the information we hold about you, correct it, or delete it when we no longer need it for your order or for legal reasons. You can also object to how we use it. To do any of these, email us at t2gcorp2017@yahoo.com from the address you used when ordering. We will reply within 15 working days.

If you believe we have mishandled your information, you can also file a complaint with the National Privacy Commission.

Contact

Trunk to Gold (T2G)
San Isidro, Jasaan, Misamis Oriental, Philippines
t2gcorp2017@yahoo.com · (0917) 716 4225